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max-width: 813px; height: auto; max-height: 574px;margin:auto" alt="young employee"></p><h2><strong>孤獨感如何影響工作表現？</strong></h2><p>可能你會認為孤獨感是個人的課題。但無可否認，孤獨感更會影響員工和團隊間的溝通、工作效率，以至公司的整體文化。</p><p>有研究指，<strong>不感到孤獨</strong>的員工當中，<strong>65%</strong>認為自己能夠<strong>將能力發揮得最好</strong>；而感到孤獨的員工，則<strong>只有48%</strong>認為自己能在工作發揮最佳狀態，可見孤獨感會影響我們對自己工作表現的觀感。另一個有關<strong>孤獨感如何影響員工表現</strong>的研究，涵蓋逾100位管理層對近700位員工的評分；當中的職業涉及工程師、貨車司機、會計師，及項目經理等。該研究顯示，<strong>孤獨感使人工作效率降低</strong>。而員工越孤獨，<strong>上司對他們的表現評級就越低</strong>，主要原因包括：</p><ol><li>員工覺得自己被孤立，<strong>對公司的承諾和投入程度會更低，減少付出</strong><br></li><li>受其他同事的觀感所影響，認為他們<strong>較難接近和溝通</strong>，久而久之被<strong>排除在工作或商業圈子外</strong><br></li></ol><p>該研究認為，<strong>孤獨是情境性的</strong><strong>，而非個人性格或缺乏社交技巧所致</strong>。即是當一個人認為自己的<strong>社會需要（social needs）</strong>在特定環境中沒有得到滿足時，就會產生孤獨感。</p><p><img src="/wp-content/uploads/2022/08/33_Kind_To_Others.webp" alt="companion" style="width: 100%; max-width: 823px; height: auto; max-height: 582px;margin:auto"><br></p><h2><strong>管理層如何幫助新世代員工融入職場？</strong></h2><p>LinkedIn調查指，66%的Z世代（泛指1997年至2012年出生的人）<strong>希望公司</strong><strong>為精神健康投入更多資源</strong>。縱然在後疫情時期，混合工作模式是大趨勢，管理層亦可考慮從政策入手，加強職場新人的聯繫感，塑造有利精神健康的文化：</p><ol><li>豐富<strong>入職體驗</strong>，幫助新員工加深對職位和公司文化的了解；工種合適的話，更可考慮加入外國較流行的<strong>影子工作練習（work shadowing）</strong>，新員工跟著資深同事番一日工，代入職位的角度思考、反應、了解人脈圈和職位的潛在挑戰<br></li><li>設立<strong>友伴指導</strong>（peer coaching）和<strong>導師計劃</strong>（mentorship program） <br></li><li>持續的<strong>虛擬/實體培訓計劃</strong><br></li><li>提供和心理健康相關的活動：例如有關<a href="https://www.jcthplus.org/event/playback-20220303_public-webinar-promotion_all-members">提升情緒</a>，<strong><a href="https://www.jcthplus.org/course/mindfulness-based-training/1-mindfulness-and-autopilot">靜觀</a></strong>和<strong>壓力管理的課程或講座</strong>、設定「不開會日」 <br></li></ol><h2><strong>創造公司的專屬「情緒文化」</strong></h2><p>管理層能引領員工共同創造理想的<strong>情緒文化（emotional cultures）</strong>，例如以喜歡分享、互相支持的文化，取替經常表達憤怒、怪責的文化；塑造<strong>鼓勵表達，容納不同聲音、價值觀的環境</strong>，鼓勵新人表達想法，增加投入感：</p><ol><li>讓員工充分<strong>了解公司的運作和表現、進程</strong>，及團隊的<strong>共同目標</strong>，以讓員工獲得更多資訊，了解自己的崗位如何作出貢獻，適時提供想法和靈感<br></li><li>善用不同<strong>收集意見的渠道，</strong>如不記名的意見問卷、投票、針對個別議題的小組會議<br></li></ol><p>容許多元意見和討論空間的文化，有利公司和員工共同成長，也能讓職場新人的滿腔熱忱不輕易被磨滅。若您想了解更多如何在職場上有效溝通，以至探討工作的意義，歡迎和我們的虛擬夥伴阿本在<a href="https://www.jcthplus.org/topics">「點樣同人『心』度溝通」</a>和<a href="https://www.jcthplus.org/topics">「份工做到冇哂癮」</a>的話題展開對話。 </p><p><br></p><p> 參考資料： </p><p class="apa"> Newson JJ, Sukhoi O, Taylor J, Topalo O, and Thiagarajan TC, Mental State of the World 2021, Mental Health Million project, Sapien Labs, March 2021. <a class="reference" href="https://sapienlabs.org/wp-content/uploads/2022/05/Rapid-Report-The-Deteriorating-Social-Self-in-Younger-Generations.pdf">https://sapienlabs.org/wp-content/uploads/2022/05/Rapid-Report-The-Deteriorating-Social-Self-in-Younger-Generations.pdf</a> </p> <p class="apa"> Ozcelik, H., & Barsade, S. G. (2018). No employee an island: Workplace loneliness and job performance. Academy of Management Journal, 61(6), 2343–2366. <a class="reference" href="https://doi.org/10.5465/amj.2015.1066">https://doi.org/10.5465/amj.2015.1066</a> </p> <p class="apa"> Forming Stronger Bonds with People at Work. <a class="reference" href="https://hbsp.harvard.edu/product/H03XEW-PDF-ENG">https://hbsp.harvard.edu/product/H03XEW-PDF-ENG</a> </p> <p class="apa"> Gen Z Employees Are Feeling Disconnected. Here’s How Employers Can Help. <a class="reference" href="https://hbr.org/2022/06/gen-z-employees-are-feeling-disconnected-heres-how-employers-can-help?utm_campaign=hbr&utm_medium=social&utm_source=facebook&fbclid=IwAR0mbOr0sXGLJfrA9v14tBpTa2Se_E5Rkk4R8j4lYyd20iLn329eL47RIBk">https://hbr.org/2022/06/gen-z-employees-are-feeling-disconnected-heres-how-employers-can-help</a> </p> <p class="apa"> Cigna 2020 Loneliness Report. <a class="reference" href="https://www.cigna.com/static/www-cigna-com/docs/about-us/newsroom/studies-and-reports/combatting-loneliness/cigna-2020-loneliness-report.pdf">https://www.cigna.com/static/www-cigna-com/docs/about-us/newsroom/studies-and-reports/combatting-loneliness/cigna-2020-loneliness-report.pdf</a> </p> </div> <div class="flex flex-row flex-wrap justify-start my-6 gap-3 mt-5 overflow-x-scroll no-scrollbar"> <div class="rounded-full h-7 flex items-center justify-center px-3 border border-primary text-primary font-medium leading-tight">人際關係</div> <div class="rounded-full h-7 flex items-center justify-center px-3 border border-primary text-primary font-medium leading-tight">自我探索</div> <div class="rounded-full h-7 flex items-center justify-center px-3 border border-primary text-primary font-medium leading-tight">有關職場</div> </div> <div class="bg-primary-lightest rounded-3xl p-6 flex flex-row"> <img src="/wp-content/uploads/2024/09/emoji_calm-96x96.webp" class="h-12 w-12 sm:h-16 sm:w-16 rounded-full mr-4 md:mr-8 flex-shrink-0" alt="author profile pic"> <div class="flex-grow"> <p class="text-primary-dark text-base font-medium">Ruby Liu MY</p> <p class="text-primary-dark text-sm mt-2">「賽馬會心導遊+計劃」心理健康推廣主任</p> </div> </div> </div> <div class="hidden lg:flex relative w-88 flex-shrink-0 flex-col justify-start"> <div class="sticky top-20 flex flex-col items-stretch pl-16 xl:pl-24 pt-8 overflow-visible"> <div class="w-full h-44 overflow-hidden"> <img class="w-32 h-auto mx-auto" src="https://www.jcthplus.org/wp-content/themes/1.0/assets/images/tour-guide-boon-zh.png" alt="Boon tour guide image"> </div> <div class="w-full bg-avatar-light rounded-xl flex flex-col p-5 items-center shadow"> <h4 class="text-primary-darker font-jinxuanlatte text-2xl leading-tight">免費登記</h4> <p class="text-primary-darker my-4 text-13 text-center">一站式心理自療平台，紓解情緒，照顧心理健康</p> <a href="/register" class="auth-url bg-primary w-full rounded-full text-white font-bold h-8 flex items-center justify-center px-5 mt-3 hover:bg-primary-dark">開始旅程</a> </div> <div class="flex flex-row items-center justify-center space-x-4 mt-7"> <button class="rounded-full w-8 h-8 flex items-center justify-center border" :class="is_favorited ? 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} }); } $(".twitter-share-button").on("click", function() { updateShareCount(); }) function reveal() { const reveals = $(".article-content").children(); const windowHeight = window.innerHeight; for (let i = 0; i < reveals.length; i++) { let elementTop = reveals[i].getBoundingClientRect().top; let elementVisible = 30; if (elementTop < windowHeight - elementVisible) { console.log("active", i); reveals[i].classList.add("active"); } } } window.addEventListener("scroll", reveal); reveal(); </script> <div x-data="chatbotData"> <button class="fixed flex bottom-24 lg:bottom-8 right-8 rounded-full h-14 w-14 z-30 bg-primary-dark items-center justify-center shadow" @click.stop="openChatbotPanel()" x-cloak x-show="isEntranceVisible"> <img src="https://www.jcthplus.org/wp-content/themes/1.0/assets/images/chatbot_profile_new.png" alt="Chat with Boon widget" class="w-12 h-12"> </button> <div class="fixed inset-0 h-screen w-screen bg-gray-500/50 flex items-center justify-center z-50" x-cloak x-show="isChatbotPanelVisible" @start-chatbot.window="openChatbotPanel($event.detail.chatbot_id)"> <div id="chatbot-panel" class="fixed inset-y-0 right-0 shadow-lg border-gray-500 w-full sm:w-144 z-50 bg-white flex flex-col items-stretch" @click.stop=""> <div class="relative w-full h-full flex flex-col" x-show="isMessageSectionVisible"> <div class="bg-primary h-18 flex items-center px-5 flex-shrink-0 z-30"> <img src="https://www.jcthplus.org/wp-content/themes/1.0/assets/images/chatbot_profile_new.png" class="h-14 w-14 mr-4" alt="Poon profile pic"> <span class="text-white font-bold">阿本</span> <div class="flex-grow"></div> <button class="bg-white text-primary-darker rounded-full font-sm font-medium px-4 py-2 float-right cursor-pointer hover:bg-primary-lightest leading-normal" @click.stop="isTopicPanelVisible = true" tabIndex="1">話題</button> <!-- <i class="fa-solid fa-magnifying-glass text-white text-xl pl-4 cursor-pointer"></i> --> <button class="ml-4" tabIndex="1" @click.stop="checkNeedRating($dispatch)"> <img class="w-5 h-5" src="https://www.jcthplus.org/wp-content/themes/1.0/assets/icons/cross-white.svg" alt="close" > </button> </div> <div id="chat-messages" class="relative flex-grow overflow-y-scroll z-20" @scroll.self="handleScroll" x-ref="messages"> <div class="fixed w-full sm:w-144 py-2 bg-module-box text-center text-sm transition-all duration-300 z-20" :class="isFavoritedMessageVisible ? 'top-18' : 'top-9'">已加到「收藏庫」</div> <div class="w-full mt-3 flex items-center justify-center" x-show="isLoadingHistory"> <div id="chatbot-loader"></div> </div> <div class="flex flex-col items-stretch justify-end px-5 pb-3 min-h-full" tabIndex="1"> <template x-for="message in messageList" :key="message.message_id"> <div class="mt-3 clear-both"> <template x-if="message.from=='chatbot' && message.content_type!='report'"> <div class="items-center space-x-3 inline-flex bubble-container w-full"> <div class="inline-block rounded-2xl rounded-tl-none text-sm text-content max-w-chatbot-bubble md:max-w-sm overflow-hidden" :class="[message.content_type=='image-url' || 'py-2.5 px-4', (message.chat_id == chatId) ? 'bg-primary-light' : 'bg-gray-100']"> <div x-show="message.content_type=='text'" x-html="message.content_data"></div> <div x-show="message.content_type=='image-url'" class="p-0"><image :src="(message.content_type=='image-url') ? message.content_data : ''"></div> <div x-show="message.content_type=='audio-url'"> <audio class="" controls :src="(message.content_type=='audio-url') ? message.content_data : ''" tabIndex="1"></audio> </div> <div x-show="message.content_type=='video-url'" class="chatbot-video-bubble"> <div class="w-full aspect-w-16 aspect-h-16 md:aspect-h-9"> <!-- <video controls ><soruce src="message.content_data">Your browser does not support the audio tag.</audio> --> <iframe loading=lazy :src="(message.content_type=='video-url') ? `${message.content_data}?modestbranding=1&rel=0` : ''" class="absolute inset-0 h-full video" frameborder="0" allow="accelerometer; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen>
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